Customer Terms & Conditions
- Do you provide credit to your customers?
- Are you heavily reliant on suppliers to meet your client’s needs?
- Would a failure to deliver cause significant loss to your customers?
Terms and conditions of trade can help manage a number of risks in dealing with customers. For example, the consequences of late delivers can be mitigated. The manner in dealing with faulty products can be established.
When it comes to payment, strict terms can be set with agreement that interest and legal costs are payable by the customer for failure to meet them.
If providing credit to customers, a credit application will help ascertain all relevant information on the customer, allow for credit checks and make provision for directors guarantees if the customer is a company. This will provide additional security should the company become insolvent.
If you have significant exposure to your customers, call me on (07) 3103 3199 to discuss how your exposure can be reduced with customer terms and conditions of trade.
Want my view on your own situation?
Book an initial consultation: up to two hours with me by phone for a fixed fee of $1,650 (including GST), then a short written note of my advice and next steps. If my conflict check means I can't act, I'll refund your fee in full. To check anything first, email
info@klaw.com.auor call
(07) 3103 3199.
Joe Kafrouni, Accredited Specialist in Business Law, Kafrouni Law
Disclaimer: This article is general information only and is not legal advice. Before acting on it, get advice on your own circumstances. To the extent the law allows, Kafrouni Law accepts no liability for any loss arising from reliance on it. This article is the copyright of Kafrouni Law.
What People Say
Book an initial consultation
An initial consultation is the best way for us to find out whether, and how, I can help. It suits business owners and directors facing a decision that matters. You get my considered view of your situation, not just a first impression.
The fee is a fixed $1,650 (including GST). It covers a phone consultation of up to two hours, plus up to one hour of my time to consider the material you send me beforehand and to prepare my written note afterwards. Here is how it works:
1. When you book, you tell me briefly what the matter is about and who else is involved, so I can carry out a conflict check and confirm I’m free to act. If I can’t act for you, I’ll refund your fee in full.
2. I tell you what information and documents I’d like to see, and I consider them before we speak.
3. We talk it through by phone. I give you my initial advice, the options I see and what I’d do in your shoes.
4. Afterwards, I send you a short written note of my advice and the next steps I recommend.
If I can help further, I’ll explain how. If I can’t, I’ll say so. You are under no obligation to engage me further. If your matter needs more than this, I’ll send you a proposal setting out how I can help and an estimate of my fees. No further work starts until you accept it.
I keep only a limited number of consultation times. If none suits you, or you’d like to check anything before booking, email info@klaw.com.au and I’ll do my best to accommodate you.